WFM Glossary

Axsium’s Workforce Management Glossary is a compilation of common industry terms. Use it to sharpen your understanding of the solutions, tools, and technologies used in workforce management.

Foundations

Foundations are the building blocks to construct labor standards in Axsium’s Opus work measurement...

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Labor Driver

A labor driver is a numerical measurement, count, percentage, factor, or volume amount that...

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Labor Rules

Labor rules are important constraints that must be factored in during the scheduling process for...

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Mobile WFM

Mobile workforce management platforms create a gateway that can both engage your employees and...

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Scheduling

Scheduling is the process of taking a labor forecast and assigning employees to work during...

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Skills

Skills refer to whether a worker can perform a certain role in a store (e.g., cashiering,...

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Static Driver

A static driver is a labor driver that doesn’t vary much over time but may vary significantly by...

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Timekeeping

In the workplace, timekeeping refers to the monitoring of employee clock–ins and clock-outs....

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Upgrades

An upgrade is the process of applying a new code, database scripts, or other vendor provided...

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Volume Driver

A volume driver is a type of labor driver that can vary significantly over short periods of time...

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Work Sampling

Work sampling helps organizations determine how much time workers spend performing activities in...

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