Business case development is the process of creating a document that helps justify a workforce management solution. Strong business cases accurately compare the cost of workforce management solutions against their expected benefits.
If, for example, your organization is looking to implement workforce management software for project management and labor management, your savings will come from labor costs. You will likely achieve these savings by streamlining your processes for time and attendance tracking, demand forecasting, employee scheduling, leave management, and supporting activities. Importantly, these savings must outweigh the cost of the workforce management (WFM) software and implementation.
Your business case should also estimate the incremental sales that will be driven by improving employee engagement and increasing customer satisfaction.
Let the Business Case Identify the Right Workforce Management Solutions
Axsium helps our clients build impactful and persuasive business cases to justify workforce management transformation initiatives. As these initiatives can be costly and time-consuming, Axsium helps our clients perform appropriate due diligence. This includes estimating the likely costs of implementation and run-state, as well as the financial and intangible benefits of a WFM initiative.