Blog Posts

Blogs
Part II. Six Steps to Engineer a More Efficient and Effective Omnichannel Process

Part II. Six Steps to Engineer a More Efficient and Effective Omnichannel Process

As demonstrated in last week’s blog, retail omnichannel strategies have come a long way in the past several years, if not months. In the early days, borrowing from the restaurant “Take Out” playbook, grocers started introducing “Click & Collect” services. The...

Blogs
Part I. 12 Ways to Better Promote, Customize, and Streamline Your Curbside Experience

Part I. 12 Ways to Better Promote, Customize, and Streamline Your Curbside Experience

In these unprecedented times, customers are craving a sense of normalcy. They miss their old routine of eating out and shopping in stores, but retailers and restaurants have quickly moved to expand options to appeal to their customers from a safe distance. While...