WFM Strategy

WFM Strategy

A WFM strategy is an organization’s high-level, tactical plan for building an effective workforce management program. A successful WFM strategy includes a business case to justify the cost of implementing a system and outline its benefits, a scorecard to track and measure progress, an understanding of current WFM processes and how to prepare for a new one, and a strategic roadmap that aligns with the unique goals and objectives of the organization.

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