WFM Services

Workforce Management for Lodging Industry Employers

Helping the Hospitality Industry Succeed Where It Really Matters

Build a high-impact Workforce Management Strategy that supports all aspects of your guest’s experience.

Maximize guest satisfaction by keeping cleaning timely, service prompt, and staff friendly

Create an engaged workforce using Mobile WFM to improve communication and give your employee’s better access to their schedules and shift swapping

Give your hotel managers time back in their days by automating manual HR processes

Reduce labor costs with improved business intelligence to create more accurate forecasts and schedules

Services ChangeMgmt Panel1

Hotel Workforce Management Solutions

For the hotel industry, finding the right balance of employee availability and staffing levels to meet guest demand is key to offering an enjoyable customer experience. Protect your facilities from potential labor shortages by implementing mobile workforce management solutions that improve employee communication, engagement, and retention.

Our labor management experts can help you increase the efficiency of your workforce management system. Don’t just manage your labor cost, improve employee engagement throughout your labor force.

Trusted by Axsium

Unleash the Potential
of Your Workforce.

Tactical advice and expertise from the workforce management consulting firm trusted by hotels and resorts around the world.

“Setting labor standards for a new location used to take me three, four, or even five whole days. With Opus, it now takes less than a single day to create, configure, pre-test, and QA these standards.”


Case Study Hyatt

Workforce Management Senior Analyst, Hyatt Hotels

Case Study

Case Study Hyatt

Discover how Hyatt increased customer satisfaction and slashed labor costs by integrating Opus with Kronos Workforce Central.