Blog Posts

In these unprecedented times, customers are craving a sense of normalcy. They miss their old routine of eating out and shopping in stores, but retailers and restaurants have quickly moved to expand options to appeal to their customers from a safe distance. While...

Your Playbook for a Successful Reopening Many retailers have already entered the first stages of reopening, while others are just initiating or will be moving into their first phase soon. But, reopening those stores is not simply a matter of turning the lights back...

Social distancing was implemented to “flatten the curve” or slow the spread of the Coronavirus to avoid the overwhelming of our healthcare systems. Social distancing flattens another curve, too: the retail sales curve. Let’s look at how this happens and its...

During the Coronavirus, many news sources and government officials have provided guidance to businesses under two main umbrellas: essential and non-essential. However, the majority of the business leaders at hospitality and quick service restaurants I’ve spoken to...

In what felt like the blink of an eye, we saw malls close down, retailers of all shapes and sizes lock their doors, and employees become furloughed without any knowledge of when they will return. Many organizations are now in the “dust settling” phase of the...

Over the last five years, mobile devices have changed the game for retailers, grocers and even hospitals – allowing ease of access to staffing tools like schedules and time-off requests while giving HR leaders the ability to distribute on-your-own training &...