Overcoming the Labor Shortage Through Training

Overcoming the Labor Shortage Through Training

When organizations must accommodate increased customer demand, they have traditionally had two options for doing so: grow their workforce or increase the productivity of existing workers. Unfortunately, the labor shortages we are seeing across retail, dining, and...
Reimagining the Management of Your Workforce

Reimagining the Management of Your Workforce

It’s already December. Peak season and the other curveballs that 2020 has thrown at retail will soon be in the rear-view mirror. Our businesses have changed dramatically over the last nine months and will continue to do so in the new year. It is now time to begin to...
Your Playbook for a Successful Reopening

Your Playbook for a Successful Reopening

Your Playbook for a Successful Reopening Many retailers have already entered the first stages of reopening, while others are just initiating or will be moving into their first phase soon. But, reopening those stores is not simply a matter of turning the lights back...
Retail’s New Normal in the Age of the Coronavirus

Retail’s New Normal in the Age of the Coronavirus

The Coronavirus pandemic has changed our world forever. While navigating the here and now is of course the burning issue on everyone’s mind, it’s also important to consider what happens next. Where do you go from here? What do you need to be thinking about? How will...
Preparing for a Changing Workforce (Part 2)

Preparing for a Changing Workforce (Part 2)

In Part 1 of this blog post, we discussed the changing demographics of the retail workforce. Now, we turn our attention to how the work your employees are doing – from their hours to the duties asked of them – is changing too. How Work Is Changing Hiring Unemployment...