Blog Posts
NRF 2017: The “New” Competition in Retail WFM
Market consolidation has been a long-term trend in retail workforce management. In just the last couple of years, Ceridian bought Dayforce, JDA bought RedPrairie, and Kronos bought Empower. And, today, retailers have found themselves with fewer WFM options than...
NRF 2017: No News is the New Normal for WFM at Retail’s Big Show
The biggest workforce management surprise at the National Retail Federation’s Big Show 2017 might have been the lack of news from the major WFM vendors. Look at the paltry announcements at NRF from the top five retail WFM vendors: Infor issued two press releases....
NRF 2017: Frictionless Workforce Management
Frictionless retail was a hot topic at the National Retail Federation’s Big Show 2017. It seemed like every booth, from supply chain vendors to point-of-sale providers, demonstrated technology to eliminate barriers and streamline the customer’s path to purchase....
Executive Summary: The Case for In-Store Labor Standards
The Case for Improved In-Store Labor Standards_Final Benchmark your Labor Model in 3 minutes While the chorus around omnichannel and digital commerce’s growing impact and the need to transform stores becomes louder every day, retailers need to account for how these...
The Top Workforce Management Trend for 2017? Agility
Happy New Year! It is that time of year when I gaze into my crystal ball and divine the top trends for workforce management for the next 12 months. When I consider what 2017 has in store for WFM, one word sums up what I see: Agility. 2017 will keep employers on...
