Blog Posts
Preparing for a Changing Workforce (Part 2)
In Part 1 of this blog post, we discussed the changing demographics of the retail workforce. Now, we turn our attention to how the work your employees are doing – from their hours to the duties asked of them – is changing too. How Work Is Changing Hiring...
Preparing for a Changing Workforce (Part 1)
“Change before you have to.” —Jack Welch When things are going well, it’s easy to think that nothing will ever change. But as many organizations have found out the hard way, that sense of security is often false. Whether we notice it or not, change is always taking...
Everything You Missed at KronosWorks 2019
It’s probably no surprise that this year’s conference was focused squarely on Workforce Dimensions. Having said that, there are still a fair number of Kronos customers using other products like Workforce Central, Workforce Ready, and Telestaff, so there were...
The Link Between Employee Mobility, Employee Engagement, and Customer Satisfaction
If you’re a retailer, you’re likely determining what role brick-and-mortar stores play in your omnichannel strategy. It may seem like digital heavyweights like Amazon (and even Walmart’s online store) are dominating customer shopping preferences, but shopping in...
The Substantial Some vs. the Modest Many–How to Manage Your Labor Standards With the 80/20 Rule
Many retailers have hundreds, or even thousands, of labor standards contributing to their overall labor model. While best practice is to keep these measurements maintained on an annual basis, this can seem like a daunting task. Similarly, when operational...
Axsium Launches a New WFM Glossary
Axsium is excited to launch our new Workforce Management Glossary, giving you insight into relevant terms in the WFM world. Whether you're new to WFM or need to brush up on anything from labor standards to WFM modules, you can easily search our glossary to find...