Blog Posts
What you missed at the 2021 Axsium WFM Forums
The events I look forward to the most each year are Axsium’s annual WFM Forums. Over the last decade, we’ve worked to develop a community of cross-functional workforce management leaders who take the time to come together to build expertise by exchanging...
The Robots are Coming! (To Save Your Job)
If you’ve read a business journal in the last few years, you’ll have heard that robots are coming to steal your job more than a handful of times. An Oxford University study in 2013 predicted that close to 50% of jobs will be replaced by automation by 2033[i]. PwC...
2021 Workforce Predictions
The coronavirus pandemic has forever changed the workplace. Even as a vaccine becomes available, a return to “normal” will not take us back to what life was like prior to COVID-19. Instead, 2021 will be marked by a series of “new nows” that society will navigate as...
Reimagining the Management of Your Workforce
It’s already December. Peak season and the other curveballs that 2020 has thrown at retail will soon be in the rear-view mirror. Our businesses have changed dramatically over the last nine months and will continue to do so in the new year. It is now time to begin...
What’s Your COVID-Overhead? Understanding the Pandemic’s Labor Cost
Do you know what your organization’s “COVID overhead” is? In other words, what costs have the pandemic added to your organization? The Wall Street Journal reported that T-Mobile spent more than $50 million on extra cleaning and safety gear while a food distributor...
Part II. Six Steps to Engineer a More Efficient and Effective Omnichannel Process
As demonstrated in last week’s blog, retail omnichannel strategies have come a long way in the past several years, if not months. In the early days, borrowing from the restaurant “Take Out” playbook, grocers started introducing “Click & Collect” services. The...