Scheduling Efficiency: Finding the Right Measure (Whitepaper)

by | Jan 31, 2018

The key to delivering an effective benefit case for a workforce management (WFM) solution is to provide an efficient staffing schedule that better aligns business resources against the demand required to serve customers and complete work. This paper examines what “schedule efficiency” means and the best way to measure it. Click here to download the whitepaper.

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