Blog Posts
The Importance of Cheerleaders
The Importance of Cheerleaders
Football is back on the horizon again, and I’m looking forward to having my Saturday’s absorbed with the drama and pageantry that is college football.
Today’s Retail Workforce Management: It’s Less About the Solution, It’s About How You Use It
Today’s Retail Workforce Management: It’s Less About the Solution, It’s About How You Use It
A great customer experience is a highly orchestrated journey of actions the retailer makes and reactions the customer has with the goal of maximizing its impact at the time the customer is about to make their decision…the moment of truth. This journey isn’t linear.
Getting Beyond the “Non-Revenue Generating” Objection
Getting Beyond the “Non-Revenue Generating” Objection
In my last post, I wrote about how manufacturers are striving to become more efficiencies efficient across its operations. Many plants have state of the art equipment, but administrative functions lag behind.
