Blog Posts
What does Black Friday represent?
What does Black Friday represent?
A little history about black friday and what it means for retailers today.
What’s so Special about Leap Day?
What’s so Special about Leap Day?
Do you need to mark Leap Day as a special day in your workforce system?
Scheduling Challenges, The Trickle Down Effect
Scheduling Challenges, The Trickle Down Effect
Scheduling implications are far reaching, and the fall out from a negative customer experience can take on a viral quality via different social media outlets. But, it's easily overcome with an effective scheduling strategy and system.
My First Workforce Management Discovery: Conversion Rate Modelling
My First Workforce Management Discovery: Conversion Rate Modelling
Andrew Gates talks about his UK based retail experiences and how high-end fashion retailers benefited from his conversion modelling approach.
Top 10 Retail Workforce Management Stories from NRF 2012
Top 10 Retail Workforce Management Stories from NRF 2012
Bob Clements shares some insight as a follow up on the NRF 2012 show in New York, with a snapshot of the top 10 retail workforce management stories.
