Blog Posts
Executive Summary: The Case for In-Store Labor Standards
The Case for Improved In-Store Labor Standards_Final Benchmark your Labor Model in 3 minutes While the chorus around omnichannel and digital commerce’s growing impact and the need to transform stores becomes louder every day, retailers need to account for how these...
The Top Workforce Management Trend for 2017? Agility
Happy New Year! It is that time of year when I gaze into my crystal ball and divine the top trends for workforce management for the next 12 months. When I consider what 2017 has in store for WFM, one word sums up what I see: Agility. 2017 will keep employers on...
Forecasting the 2016 Elections’ Effects on WFM
As the dust settles on the divisive, dramatic and seemingly-endless 2016 U.S. elections, America – and to a large extent, the rest of the world – finds themselves asking, “What’s next?” While I am not qualified to tackle the bigger questions like the Constitution...
The Absolute Best Way to Measure Forecast Accuracy
The Absolute Best Way to Measure Forecast Accuracy Good demand forecasts are accurate demand forecasts. Today, I’m going to talk about the absolute best metric to use in the forecasting process. Let’s start with a sample demand forecast. The following table...
Three Rules for Comparing Forecast Accuracy
Latest post from the Retail Forecasting Playbook.