Blog Posts

You’re a mid-sized retailer that has achieved growth both organically and through acquisition. Most of your total headcount are employees you’ve hired yourself while others you inherited through M&As. You’re about to begin implementing a new WFM solution across...

From music to fashion to culture, over the years San Francisco has launched many trends that have influenced the retail and hospitality industries. But, the trend it started when it introduced predictive scheduling with the Retail Workers Bill of Rights in 2015 is...

Article by Retail IT Insights: https://www.retailitinsights.com/doc/how-retailers-can-better-prepare-to-service-the-customer-0001 A conversation with Anand Janefalkar, UJET, Inc. and Fadi ElTall, Noon Home As Founder and CEO of UJET, Inc., Anand Janefalkar has 15...

With major updates from Kronos, WorkJam, and JDA, there was no shortage of product announcements and thought leadership on display at this year's edition of NRF. President of Axsium Group Bob Clements recaps everything you may have missed in this quick 5-minute video...

Lately I have seen so many people and companies try to “update” the core principle of effective workforce management and staffing: right people, right place, at the right time. I keep asking myself, WHY? Why does it need updating, why does it need change, and why isn’t it working (because isn’t that why you change something…because it doesn’t work?). I am all for innovation and change, I am the first person that likes to shake things up and try something different, but I only do it when something requires innovation and improvement.

Returns of holiday purchases are increasing each year. That means more expense to the retailer as they work to deal with the merchandise coming back. But beware also the hidden cost of labor required to deal with all those returns. It can be an unwelcome surprise.