Blog Posts
Can the Inmates Run the Asylum? A Case for Associate Self-Scheduling.
How do you increase employee engagement and improve customer experience? Could it be rooted in handing the scheduling tools to the associates? Bob Clements makes a case for the power of associate self-scheduling and the value to retailers.
Fatigue Management Key on Day Two at AONE2013
There are dramatic consequences when employees work tired or fatigued, healthcare is no exception. The impact could be severe. Chris Flanders highlights key take aways from day two at AONE2013.
Nursing Innovation Abounds at AONE2013 – Day One Recap
Dramatic innovations at CHI can validate parallels between workforce and patient care, new ways of thinking about leadership and an American hero speaks about he challenges facing healthcare today all in this post.
Three Questions to Ask Your Consultant When Hiring for a WFM Vendor Selection
You’ve decided to buy a new workforce management system, and you’ve decided to hire a consultant to lead your vendor selection process. But, how do you choose a consulting firm to guide you through this process?
Five Workforce Management Predictions for 2014
Bob Clements looks into the crystal ball and makes some predictions about the coming year and beyond.
#NRF14: Workforce Management Wrap-up
Just back from NRF14, Bob Clements shares the skinny on the latest WFM vendor innovations.