Blog Posts
Your Scheduling Software Isn’t the problem, You Are.
A recent NY Times article suggests that scheduling software is at the root of a major retailer's scheduling woes, Bob Clements takes issue with that and gets to the heart of the issue.
Why Finance’s Forecast is Inadequate for Workforce Management
While you have to follow Finance's forecast, there two big reasons why it isn't adequate to do labor forecasting.
Dear WFM System, It’s not you, it’s me.
Are you feeling like it's time to break up with your current WFM system? Bliss Gordon discusses common elements of dissatisfaction and the facts that sit behind them.
Formula For Failure
Ever hear the expression OP + NT = EOP? Leading retailers know that just looking for ways to innovate is not a guarantee to avoid the Formula for Failure.
Live from the UK: Retail Week Live Day Two
Bob Clements wraps up the second day of Retail Week Live, with key observations about the future of retail. We know the associate is critical today, how does that role become more important in the future? This, and much more.
#AONE2014 – Thoughts From Day Three
Another AONE has come and gone, Chris Flanders takes a moment as talks about the highlights from the final day. With an #inspiring talk from Dr. Robert Ballard about the future of oceanography and leadership, to sessions, he covers it all.