Blog Posts
Healthcare Productivity Balancing Act
Position your nurses for success with a strategic approach to staffing and scheduling.
EmpowerFocus 2014: Spotlight On Customer Success
It was all about the customer at EmpowerFocus 2014, highlighting successful EmpowerWFM users.
What are Retailers doing with Mobile Workforce Management?
It’s hard to have a conversation with a retailer these days and not talk about mobility. While much attention has been placed on m-commerce and other customer-facing technologies, many retailers have quietly equipped their field and store leadership with...
Your Scheduling Software Isn’t the problem, You Are.
A recent NY Times article suggests that scheduling software is at the root of a major retailer's scheduling woes, Bob Clements takes issue with that and gets to the heart of the issue.
Why Finance’s Forecast is Inadequate for Workforce Management
While you have to follow Finance's forecast, there two big reasons why it isn't adequate to do labor forecasting.
Dear WFM System, It’s not you, it’s me.
Are you feeling like it's time to break up with your current WFM system? Bliss Gordon discusses common elements of dissatisfaction and the facts that sit behind them.
