A labor driver is a numerical measurement, count, percentage, factor, or volume amount that impacts workload when applied to a labor standard. Common examples include expected number of transactions, % of transactions that are cash/credit, or average basket size. In Opus, a labor driver can be static, volume-based, or calculated.
- Static Driver – a driver that that don’t vary much over time but may vary significantly by location (e.g., square footage, travel distance, number of checkouts, percentage of credit vs. cash transactions, sales floor size, etc.).
- Volume Driver – a driver that typically varies significantly over short periods of time (e.g., expected customer volume, the number of items to be unloaded from a truck, basket size, etc.).
- Calculated Driver – a driver based on a formula which may include static drivers, mathematical operations and numeric constants (e.g., the average number of items per basket would be derived by dividing the forecast for total number of items sold by the expected number of transactions).
When used correctly, drivers can maximize the efficiency of your labor model and support your labor strategy.