From “All Clear” to “All Systems Go”
A roadmap to reconciliation and return to application normalcy after a system outage. Experiencing a Workforce Management system outage, as many Workforce Central users did in December, can lead to numerous issues. You have a lot to consider as your Workforce...
Communicating During a Crisis: How to Engage with Employees During an Unexpected WFM System Outage
Last week, we talked about the importance of contingency planning for unexpected Workforce Management system outages. I touched on the topic of communicating during a crisis but it’s worth discussing it in more detail. How should you communicate with your employees...
