Functional Consultant


+1 (416) 849-5400

+1 (416) 849-5400

+61 (0) 3 9674 7312


North America

Job Description

As a Consultant you will play an integral part in helping clients implement and customize their workforce management strategy. Consultants are involved in a wide range of activities and project phases including business process engineering, vendor selection, requirements gathering, system specification and documentation, testing strategy, implementation and support.


  • Participate in the full lifecycle of a project including, Business Analysis, Functional Specification, System Configuration, Design, Testing
  • Work directly with the customer’s project team to understand their business needs and translate those business needs into a systems design specification providing clients with a clear picture of how the solution will solve their unique business needs
  • Learn the capabilities and limitations of various Workforce Management software offerings and be able to apply this knowledge on the job
  • Research, document, configure and test all functional elements involving rules and policies
  • Develop and document testing strategies
  • Collaborate with the Technical Consultant and other project team members to ensure the functional specifications identified have been met
  • Travel as required


  • Experience as Business Analyst and/or IT consultant
  • Project experience working on Software Integration or IT Implementations participating in multiple phases of the project life cycle
  • Proven ability to analyze, document and communicate complex technical solutions to non technical parties
  • Strong knowledge of web development technologies, including J2EE and relational databases
  • Experience in working with one or more of the major Workforce Management Software vendors will be considered an asset
  • Experience in the implementation of packaged Workforce Management or Human Capital Management Solutions (e.g. SAP, Peoplesoft, Oracle, Kronos, Workbrain, Cybershift, Workforce Software, Tomax, Blue Pumpkin) is not required but will be considered a strong asset
  • Must be a self starter and effectively work under limited supervision
  • Strong analytical and problem solving skills
  • Strong interpersonal, communication (oral and written), and presentation skills
  • University or college degree
  • Ability to travel up to 75%