by Bob Clements | Mar 6, 2018 | Blogs, Retail
When it comes time to buy a new workforce management (WFM) system, for the most part, businesses can count on a standard procurement process. There is, however, what I like to refer to as a “secret sauce” that brings all decision-makers together to ensure...
by Chris Kalgren | Feb 5, 2018 | Blogs
Artificial Intelligence and the Internet of Things For retailers, artificial intelligence (AI) is clearing new paths to do business – touching distribution channels, customer service, workforce interactions and beyond. The...
by Tom Pierce | Feb 5, 2018 | Blogs
When it comes to their workforce, retailers face two main challenges: finding new and effective ways to manage rising labor costs; and attracting and retaining the right employees. The good news is this two-part problem has a one-part answer. Since stores look to...
by Axsium | Jan 31, 2018 | Thought Leadership
The key to delivering an effective benefit case for a workforce management (WFM) solution is to provide an efficient staffing schedule that better aligns business resources against the demand required to serve customers and complete work. This paper examines what...
by Bob Clements | Jan 22, 2018 | Blogs
As NRF 2018 fades from view, I am once again impressed with the continued evolution of employee engagement software and the buzz it’s getting with retailers. To be fair, “employee engagement” is too narrow of a term to describe the growing collection of solutions...
